Can You Cancel Comcast Cable Tv But Keep Internet Service?

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How to Abolish Xfinity TV

We'll help you accomplish what people may call back is impossible

3.75

Data effective 02/17/22. Offers and availability vary past location and are subject to change.

* for the first 12 mos with ane-Year Agreement. Includes $10/mo. automatic payments and paperless billing discount.

If you're trying to figure out the easiest mode to cancel Xfinity TV, you've come to the right place. But we volition warn you lot that the "easiest way" still comes with a few headaches (only nosotros'll become through information technology together).

We'll help you get through this breakup whether you want to practise information technology through text (oops, we mean an online cancellation form), over the phone, or in person. Nosotros got the info to aid you smoothly cancel this cable Tv set service and end on proficient terms.

Am I eligible to abolish my Xfinity TV service?

Anyone is eligible to abolish. You lot'll just have a few more hoops to jump through if you have a contract.

If y'all don't have a contract, you lot're gratis to cancel whenever you lot'd like (merely we're not saying it's an easy suspension).

But if y'all take a i-year contract with Xfinity, you'll have to confront the dreaded counterfoil fee. This ways you'll accept to pay $10 per month remaining on your contract.

Sometimes this isn't such a bad price to pay, especially since you'll probably save more coin by paying the cancellation fee instead of next month'south bill.

Yous'll besides want a good alibi ready to go (then they don't fight you likewise much on it).

You lot might already take a solid reason considering, of course, you wouldn't be reading this right now if you weren't already thinking about cutting the string.

Y'all might be canceling because you're moving to an area where Xfinity isn't available, for instance.

Merely if y'all want to cancel considering it doesn't fit the budget at the moment, or you want to switch over to a alive Boob tube streaming service (nosotros don't blame you), consider these questions to create that skillful excuse:

Did Xfinity fail to provide the services information technology promised?
Was your Xfinity cablevision out for long periods of time?
Were channels blocked that yous were paying for?
Were there unexpected fee increases?

If you just want to transfer your service to your new home, follow Xfinity'due south steps.

If y'all're fed upwards with your equipment and you lot're having troubles with information technology, you can first a render by logging in or return it to your local Xfinity store.

How can I intermission my Xfinity Television set service?

If you lot have a seasonal dwelling, y'all tin can get Xfinity'southward Seasonal Convenience plan. If you're only abode for a few months of the year, you tin put your Xfinity service "on vacation." While you're abroad, you'll still take to pay monthly, but at a discounted rate.

How can I abolish Xfinity Tv online?

At present that yous have your reasons for cutting off the service ready to get, let's outset with the steps of canceling online. But we'll warn you that the breakup isn't any easier online than it is over the phone.

You'll accept to make full out a cancellation form by logging in to your Xfinity service on a estimator or laptop (it'll be easier this way). A representative should get back to you within two business days.

But nosotros must warn you, y'all may have to wait more than two days, or you might have to telephone call Xfinity yourself to ask if they've received your cancellation form.

This previous Xfinity customer said she filled out a counterfoil course two separate times, but the representatives said they never received either of them. Don't let Xfinity take advantage of your money and time. Make it a clean break ASAP.

If y'all're wondering if y'all tin keep your Xfinity Internet service while canceling your Television receiver service, we're here to tell you that you tin!

You lot may not get as good of an internet deal if you cancel your package, but you'll still save money because you won't accept to pay for a cable TV service you don't desire anymore.

How much is Xfinity cyberspace?

Data effective 04/18/22. Offers and availability vary by location and are field of study to change.

† For the first 12 months with a 1-year agreement. Includes $10/mo automatic payments and paperless billing discount.

How tin can I abolish Xfinity Television set over the phone?

If you skipped to this part considering you desire to cancel over the phone, make sure you take your reasons for canceling ready. Get your firm and friendly hat on for this breakup call.

To start the telephone canceling process, call one-800-XFINITY (i-800-934-6489).

When you call, answer the card by saying "cancel service." Once you lot get through to someone, ask if you're speaking with Retention. If they're not Retentivity, let them know you'd similar to be transferred.

Let Retention know you'd similar to abolish, let them know of your reasonings, and go past the part where they endeavor to get you to stay. Face up it, you're hard to let get of. Pause it to them nicely.

Be prepared to exist offered lots of free goodies (only maybe this is your intention). They'll offer to cut down your monthly bill or offer a premium aqueduct like HBO for free.

Again, exist prissy and firm and let the representative know that you'd like to cancel today. Make sure you leave that phone telephone call with a scheduled cancellation day and a plan for your equipment to exist sent back to Xfinity. Get your representative's proper noun and ID number just in case annihilation goes wrong.

Or if you'd like to go to an Xfinity store and talk contiguous, discover your nearest Xfinity store, and you can have your equipment with yous.

How do I return my Xfinity equipment?

Returning equipment back to Xfinity will require a few steps:

Detect out which equipment you have to send back
Figure out how you'll exist sending the equipment dorsum to them
Take pictures of all of your equipment earlier sending

First of all, make sure you ask the representative what equipment they merits to have on file that is in your possession. Considering trust us, they will count every single piece of equipment upon receiving.

Next, you can return your equipment by taking it to your nearest Xfinity store, or while you're talking to a representative on the phone, inquire if they can give yous a prepaid box or characterization to ship back through UPS.

Before you drop your equipment off at the Xfinity shop, take a motion-picture show of everything, including the serial number, on the counter. If you take the equipment to UPS, take a picture of everything in the box and get a receipt.

You'll need all of the evidence. Yous could even write down the ID number and name of the rep you spoke to be extra cautious.

And in a couple of weeks, give Xfinity a call to brand sure they received all of your items and that the service is completely canceled. The last thing you want is a charge on your pecker the following month and in a fierce attempt to go your money back.

Recap: How practice I cancel my Comcast Xfinity TV service?

Y'all can cancel your Xfinity Goggle box service through an online cancellation form (but you'll still end upward talking to a representative), or you can abolish by calling Retentiveness at one-800-XFINITY.

If you want to cancel Xfinity online, you'll take to fill out a cancellation course, and a representative should get back to you lot inside two business days.

If no one contacts you, contact them ASAP so you don't go charged for the following month.

But we recommend y'all just call a representative because you tin can go your service canceled much quicker.

If you want to cancel Xfinity over the phone, talk to Retention and be firm and friendly. Let them know your reasoning of why you'd like to abolish and prepare your terminal billing date/ final day of service. Inquire the rep to transport yous a confirmation email.

Giving dorsum Xfinity's belongings is essential at the end of a human relationship. Don't forget to render your Television set boxes, remotes, and anything else you might have rented. Take photos of the equipment and serial numbers before sending them on their style.

Tell united states of america well-nigh your experience!

We'd love to hear what your experience was like when canceling your Xfinity service. Let united states of america know in the comments!

Written past

Chantel Buchi

Chantel is all about finding the best tv or streaming service to watch every bit many football games every bit possible to keep her Fantasy Football squad in check. Prior to existence a TV and Streaming Tech Reporter for Reviews.org, she worked for NFL Network and The Brotherhood of American Football. Earlier that, she received a B.A. of Communication at the University of Utah and an Yard.S. in Sports Journalism at USC. Get Utes and Fight On. Contact her at chantel@reviews.org

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