How Do You Get Through To Bank Of America Customer Service Without Being On Hold Forever?

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What are the benefits of scheduling an appointment online?

When yous schedule an engagement yous have the convenience of meeting with one of our specialists at a fourth dimension that works for you, either in person or by phone. Having an appointment means you can:

• Speak to a specialist at a fourth dimension that works for yous — without waiting in line

• Tell us in accelerate what yous'd like to talk about so that nosotros tin ready

• Brand sure in that location'south a specialist at the financial center who can reply your questions

How practise I start a chat session?

Depending on what products and services you are looking for, online chat may exist available. You volition run into a link or be invited to chat when agents are available.

The chat link can generally be establish on the right-hand side of the page and looks like this:

How do I know that I am really chatting with Banking company of America?

You can ensure that you are chatting deeply with a Banking company of America representative in a variety of ways:

• Yous should encounter a lock

  

  in the chat window that indicates a secure connexion.

• Exist sure the conversation window's internet address is either chat.bankofamerica.com or sec1.liveperson.net.

• Be sure that the SSL (Secure Socket Layer) certificate is registered to Depository financial institution of America or Live Person. To cheque the certificate, identify your mouse over the chat area, right click the mouse, and select Properties. Y'all will see the certificate name listed.

• Our representatives volition always place themselves to you, stating their name and their area of specialty such as enrollment, service or sales.

How do I prevent a chat invitation from appearing?

Yous cannot prevent a chat invitation from appearing, merely yous do not have to chat. The chat invitation is sent when we think we can be of assistance. If you'd rather not chat, simply click the No Thanks push button on the invitation and the invitation will close. If you alter your mind, you tin start conversation later using the chat buttons located on the screen.

Can I have my chat printed or emailed to me?

To print your chat session, locate the text conversation area then printing CTRL+P and follow your operating system'south printing instructions.

We practise not offering emailed chat transcripts to respect the privacy and security of whatever personally identifiable data that may exist disclosed during a chat. Nevertheless, the chat area does have instructions for printing and saving chats.

How can I contact Banking concern of America through email?

Log in to Online Cyberbanking and select the Contact us link in the Assistance & Support carte, then choose the topic you would like to discuss. The best ways to contact us will be displayed depending on the topic chosen.

If email agents are available for the topic you lot selected, you'll see Email united states of america every bit the last contact option listed on the page. Within 2-4 business concern days after sending u.s.a. a message, you'll receive an alert to inform you that our response is available in your Online Banking Bulletin Center.

Source: https://www.bankofamerica.com/deposits/contact-bank-of-america-faqs/

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